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Howard James Recruitment is working with a well-established business in Knutsford that is looking to add a Customer Service Administrator to its growing team. This is a fantastic opportunity for someone with strong administration and customer service skills who thrives in a busy and professional environment.

The Role

As a Customer Service Administrator, you will play a vital role in supporting the business and ensuring clients receive an outstanding service. From handling enquiries to managing administrative tasks, you will be an integral part of the team’s success.

Key Responsibilities

* Acting as the first point of contact for clients, handling queries professionally and efficiently.

* Preparing and delivering client quotations accurately.

* Maintaining up-to-date client records in the company’s management system.

* Liaising with internal teams to ensure seamless communication and service delivery.

* Supporting the business with administrative tasks and process improvements.

What We’re Looking For

* Previous experience in customer service and/or administration (ideally in a B2B setting).

* Excellent communication skills, both written and verbal, with a professional telephone manner.

* Strong organisational abilities with the capacity to prioritise tasks effectively.

* Problem-solving mindset with the ability to work independently and as part of a team.

* Competence with Microsoft Office and CRM systems (or willingness to learn).

Hours of Work

Monday to Friday
08:30 – 17:00

What’s on Offer?

* Competitive salary and benefits package.

* A friendly and professional working environment.

* Career development opportunities within a growing company.

* Based in Knutsford with easy access to transport links.

If you are an organised, customer-focused individual looking for a new challenge in Knutsford, we want to hear from you!

Apply now and take the next step in your career with this exciting opportunity