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Are you passionate about creating safer, stronger communities? Join Cheltenham Borough Council as an Anti Social Behaviour Team Leader and lead the charge in making a lasting difference.

Location: Hesters Way Resource Centre, Cheltenham, GL51 7SU

Job Type: Fixed Term Contract, Full-Time

Salary: £37,728 to £41,516

Closing date: Wednesday 27 November 2024

About Us

We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.

We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.

Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.

Anti Social Behaviour Team Leader - The Role:

We are currently seeking an Anti-Social Behaviour (ASB) Team Leader. This is a fixed term position for a period of 12 months.

The successful candidate will be responsible for managing the operational day to day delivery of the Housing ASB service to include ASB services and tenancy support.

There may be a requirement to work at other locations within Cheltenham to meet the

needs of the business. You will need use of a car for work purposes

Anti Social Behaviour Team Leader – Key Responsibilities:

- To effectively recruit, induct, supervise, train, appraise and develop team members to meet the objectives set, including monthly 1:1 meetings and annual Individual Performance and Development Reviews

- Adopt a risk assessment approach to effectively manage the ASB and tenancy support

team, to plan and oversee its operational performance to deliver high quality services 

- To work closely with the Tenancy Services Manager to support the development and

delivery of ASB and support to improve tenancy sustainability quality of life, maximise

value for money, link to the regeneration of neighbourhoods and meet tenant and

community needs

- Develop a balanced response to managing ASB in the community to include the

adoption of preventative and restorative approaches alongside legal remedies 

- To authorise court proceedings and other legal remedies and ensure that risks are

effectively managed to ensure positive outcomes 

- To positively represent CBC at Cheltenham wide partnerships and develop effective

relationships with key stakeholders 

Anti Social Behaviour Team Leader – You:

- Educated to degree level and/or relevant experience 

- Experience of delivering ASB and support services to vulnerable tenants with complex

needs  

- Ability to control high workloads and competing priorities

- Well-developed communication skills with a wide range of audiences 

- Strong leadership, interpersonal and motivational skills

- Excellent relationship builder

- Ability to work effectively with tenants, leaseholders, staff, peers, partners and

contractors

- Commitment to continuing professional development

- Experience gained from working in a range of social housing / public sector     

contexts 

- Knowledge and experience of coaching and mentoring

- Experience of managing budgets to deliver services

Anti Social Behaviour Team Leader – Benefits:

- An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).

- A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days.

- A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.

- A comprehensive programme of learning and development.

- Two days paid time off for volunteering.

- Enhanced maternity and paternity schemes.

- An employee counselling service.

- Free eye tests (for some posts) and contribution towards the cost of glasses.

- A cycle to work scheme.

- Low-cost town centre parking for some jobs, depending on work location.

- A commitment to employee wellbeing.

Closing Date: Wednesday 27 Nov 2024

To submit your application for this exciting Anti Social Behaviour Team Leader opportunity, please click ‘Apply’ now