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Customer Service/ Collections Administrator

Based just outside of Woking **Must be able to drive**

Free Parking

£25,000 plus 20 days +BH, Pension scheme, company discounts, Sociable team

Monday -Friday ( 9am - 5pm) (x4 Saturdays annually)

We have a new and exciting opportunity to join a reputable organisation in surrey.

Our client is seeking an enthusiastic individual to join and support the small but busy team as a Customer Service/Collections Administrator.

In your new role will be responsible for managing the collections process, ensuring prompt payment from clients, resolving account issues, and maintaining positive relationships.

If you have customer service background and looking for your next challenge this could be for you!

Key Responsibilities:

Liaise with clients regarding outstanding payments, resolving queries and ensuring smooth transactions.
Assist vendors with financial processes, ensuring accurate and timely disbursements.
Monitor accounts, update records, and process payments efficiently through the company's system.
Ensuring compliance with company policies and financial regulations.
Resolving outstanding issues and negotiate payment plans.Skills and Qualifications:

Proven experience in debt collection (Desired)
Strong background working in customer services
Strong Microsoft Office skills, especially Excel
Experience with Navision or similar software (Desirable)
Exceptional attention to detail and accuracy
Excellent Communication skills If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!

Click on the apply button or call me, Annie for more information on the role on (phone number removed) / (url removed)

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