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Join a Leading Organisation and Make a Difference to Student Life!

We are recruiting a Student Services Advisor to join our Bournemouth based client. As the first point of contact for students, you will play a vital role in ensuring smooth and efficient operations within the student services department, with a particular focus on finance, accommodation, reception duties, and providing guidance and support to new and existing students.

Key Responsibilities:

* Serve as the first point of contact for students, providing a welcoming and professional reception service.

* Provide guidance and advice to both new and returning students on a range of services, including finance, accommodation, and general student inquiries.

* Assist students in navigating financial processes, including understanding tuition fees, payment deadlines, and available financial support options.

* Provide support to students with accommodation-related queries, helping them with booking, arrangements, and general queries.

* Offer clerical and administrative support to the Student Services team, including data entry, record keeping, and handling confidential information.

* Ensure all student inquiries are handled promptly, accurately, and in a professional manner, escalating complex issues where necessary.

Essential Skills and Experience:

* Previous experience in a student services or administrative support role is highly desirable.

* Strong interpersonal skills, with the ability to engage effectively with students and staff in a friendly and professional manner.

* Excellent organisational skills and attention to detail.

* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with student management systems is an advantage.

* Ability to handle confidential information responsibly and with discretion.

* Demonstrable experience in clerical and administrative tasks, including managing schedules, record-keeping, and communication.

* A proactive and positive attitude, with the ability to work well independently and as part of a team.

* Strong problem-solving skills and the ability to provide clear, helpful advice in a variety of situations.

What We Offer:

* A rewarding role where you can make a positive impact on students’ lives.

* A competitive salary and benefits package.

* The opportunity to work in a dynamic, student-focused environment.

* Access to professional development and training opportunities.

* A supportive and inclusive team environment