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Part-Time Customer Service Representative (Temporary)

Office location:
Stockley Park, Uxbridge UB11 (FULLY OFFICE BASED ROLE) 
Candidates must be local to the area.

Are you looking for flexible hours ? Would part time hours suit you? If you have previous back end customer service experience (primarily responding for customer emails) then this could be for you!

MUST HAVE Requirements:

Previous experience in back office customer service, particularly in email correspondence.
Excellent written communication skills.
Strong empathy and the ability to understand and respond to customers' needs.
Reliable, punctual, and able to work independently.
Key Responsibilities:

Respond to customer inquiries via email with empathy and professionalism.
Handle customer concerns and complaints effectively, ensuring a positive customer experience.
Maintain accurate records of customer interactions and transactions.
Collaborate with the team to improve customer service processes.
Working Hours:

Part-time, flexible hours **Why Join?**

Friendly and supportive team environment.
Gain valuable customer service experience.
Flexible working hours to fit your lifestyle. If you have a knack for writing empathetic and professional emails and are looking for a part-time role that fits your schedule, I would love to hear from you