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Customer Advisor

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CUSTOMER ADVISOR

Location: Kingston Park, Newcastle upon Tyne, NE3 2ER

Contract: Fixed Term – 7 months

Hours: 37 per week

Salary: £24,412 per annum

Closing Date: 5.00pm Wednesday 02 October 2024

Are you passionate about delivering front line call handling and looking for a new challenge? Then you may be interested in the below opportunity.

An opportunity has arisen for a Customer Advisor to join our Central Services Team at Kingston Park.

As a Customer Advisor you will deal with a wide range of administrative duties arising from customer queries and sale related requests.

If you have excellent communication skills, a team focussed approach to work and are proficient in using IT systems, we want to hear from you.

About the role:

* Full time (37 hrs Monday to Friday)

* £24,412

* Fixed Term Contract – 7 months

About you:

You’ll need:

* Experience of call handling in a busy environment (preferably call centre/help desk)

* Exceptional administration, organisational and prioritisation skills

* Excellent communication skills

* Proficient in using IT systems

* Positive can-do attitude

* Enthusiastic team player

The Benefits:

* 28 days annual leave (plus bank holidays)

* Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform

* Generous pension scheme

About us:

With over twenty five years experience in the field, Kingston specialises in leasehold block management as well as residential estate management throughout the North of England.

We have built a reputation that sets us aside from our competitors, and this is reflected by our dedicated and passionate team. We have an excellent track record of employee development and providing opportunities for progression – we are building Kingston to be a business that people want to be part of.

Our customers benefit from our commitment to deliver exceptional customer service, and the capabilities of a team with years of property management experience and extensive knowledge of the latest developments in the field.

We pride ourselves on our transparency and integrity, always aiming to provide a high standard of service that is tailored to suit the individual needs of each development.

To generate pride in our communities, our profits go back into our not-for-profit parent company Bernicia, to improve and ultimately transform our region.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia