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People Advisor - HR

£38,000 per annum

Long Stratton, Norwich, Norfolk

Permanent

Full Time: 37hr per week
Proposed Interview Date: Friday 20th December (TBC)

We have an exciting opportunity for a People Advisor to join the People Team. The successful candidate will contribute to the operational delivery of the People plan that supports and underpins our organisational vision, culture, and strategy. They will help to deliver a professional and effective people advisory service to managers and colleagues, ensuring an excellent customer experience.

Key responsibilities include:

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Coach and develop managers and leaders across a wide range of integrated people practices aligned to our values and culture.

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Give pragmatic people advice, and support managers with all casework, including absence, capability, investigations, disciplinary and grievance, promoting early and informal resolution such as mediation wherever possible.

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Deliver people specific change programmes, managing risk and ensuring that colleagues are supported throughout.

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Promote delivery of EDI and wellbeing approaches and build associated capability and confidence in managers to ensure these are embedded across policies, procedures and practices to support the creation of culture of inclusion and belonging.

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Advise leaders and managers on delivery of the organisational performance framework including objective setting, appraisals and regular development conversations.

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Coach and advise leaders to build people management capability, including the design and delivery of people-focused workshops.

Please see the attached Role Profile for a full list of responsibilities.

Our ideal candidate will:

Education and Qualifications:

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Educated to degree level or equivalent experience (E)

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Minimum Level 5 CIPD qualification or equivalent experience (E)

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Evidence of commitment to Continued Professional Development (CPD) (E)

Experience

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Demonstrable HR Advisory experience with an employee relations background (E)

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Supporting people change processes (E)

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Coaching hiring managers on recruitment, selection and onboarding approaches (E)

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Designing and delivering learning programmes to enhance manager capability (D)

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Identifying and implementing pragmatic EDI approaches and/or wellbeing solutions (D)

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Working in a unionised environment (D)

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Working in the housing sector (D)

Skills, Knowledge and Abilities

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Comprehensive knowledge of current employment legislation and best practice (E)

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Excellent interpersonal skills, with the ability to effectively communicate with impact and proactively build collaborative relationships at all levels across internal and external stakeholders, including trade unions (E)

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Ability to challenge decisions and actions appropriately and ensure transparency in communication and decision-making (E)

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Ability to coach managers, enable the resolution of conflict and building of trust (E)

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Good presentation and facilitation skills with the ability to use data to convey key messages (E)

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Excellent organisational skills with the ability to prioritise workload effectively (E)

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Proficient in Microsoft Office and people systems such as HRIS and ATS (E)

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Proven problem solving and situational decision-making ability (E)

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Preparation and use of people metrics and data to identify priorities (D)

Personal Attributes

Minimum Associate Member of the Chartered Institute of Personnel and Development (CIPD) or ability to attain (E)

Proactive, flexible and adaptive to dynamic business needs (E)

High level of professional curiosity with confidence to constructively challenge (E)

Passion for delivering a high-quality customer-focused service with tenacity to drive continuous improvement (E)

Visible, credible and consistent role model for organisational values and professional codes of conduct (E)

Highly motivated, resilient and committed to delivering for our people and tenants (E)

The Company

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis