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Customer Service & Admin All-Rounder
Location: Portugal Road, Woking, GU21 5JE
Salary: £26,000 – £28,000 (plus potential bonus after probation)
Hours: Monday – Friday, 8:30am – 4:30pm

Are you a proactive, friendly, and organised individual looking for a varied role where no two days are the same? We’re working with a small, family-run business in Woking that’s on the lookout for a reliable and personable all-rounder to join their close-knit team.

This is a fantastic opportunity for someone who enjoys being at the heart of a business, acting as the first point of contact for customers, and isn’t afraid to roll up their sleeves and get involved across multiple areas.

What you’ll be doing:

* Acting as the main point of contact for incoming enquiries – phone and email

* Delivering outstanding customer service with a warm and professional manner

* Processing customer orders efficiently and accurately

* Handling general admin duties and supporting the wider team as needed

* Managing and updating the CRM system and customer records

* Creating quotes and following up on outstanding quotations

* Supporting the sales admin function – helping the team stay organised and on top of things

* Getting stuck in wherever needed – it’s all part of the team spirit!

Requirements

* Excellent telephone manner and communication skills

* Confident, friendly, and approachable personality

* Strong attention to detail and ability to stay organised

* Proficiency with general admin tasks and CRM systems (or quick to learn)

* A team player who’s happy to help wherever needed

* Previous experience in a similar customer service/admin role is a big plus

Why you'll love it here:

* A supportive, down-to-earth team where everyone chips in

* Plenty of variety in your day-to-day work

* Opportunity to grow with the business and take on more responsibility over time

* Bonus scheme available after probation

* Real job satisfaction knowing you're making a difference to customers and your team

Please ensure you are able to reliably commute to the office at Woking, GU21 5JE before applying.

If you’re looking for a role where you can make a genuine impact, bring your whole self to work, and be part of a friendly and passionate team – we’d love to hear from you