Service Desk Engineer - 2nd Line - MSP

Milton Keynes, Buckinghamshire
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Are you an IT Service Desk or IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry?  You will be providing 2nd Line IT Support from a service desk, as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school in an IT Support capacity, but who feels that their progression opportunities are limited. 

Role: IT Support Engineer aka 2nd Line Support, 1st Line Support, Service Desk Analyst, 3rd Line Support 

Location: Princes Risborough, Buckinghamshire 

Salary: £25k-£29k + great benefits

Working hours: Mon-Fri 8:30am-5pm

What you will bring to the role:

Previous experience in an IT Support, preferably to 2nd Line Support role.
Experience of working within a school, academy or College would be very highly desired and advantageous. 
Previous experience in an MSP environment would be great but is not a necessity.
Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony
Experience supporting Office 365 is a must.
Excellent customer services skills with a passion for providing a customer facing first class service. 

Interested? Please send your cv for a swift response

Job Info
CV-Library logo
Job Title:
Service Desk Engineer - 2nd Line - MSP
Company:
CV-Library
Location:
Milton Keynes, Buckinghamshire
Salary:
£25000 - £29000 Per annum £25k - £29k base salary plus great b
Posted:
Nov 11th 2024
Closes:
Dec 12th 2024
Sector:
IT
Contract:
Permanent
Hours:
Full Time
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