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Customer Services & Administration
Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices after probation Location :Portsmouth
Salary : £23500 plus an opportunity to earn an additional 5% 
Plus, Fantastic benefits
Hours :Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and 6pm
 
Dynamite Recruitment is proud to be recruiting for a client based in Portsmouth that are looking to recruit an experienced Customer Service Advisor and Administrator to join the business.
 
As a Customer Service Advisor and Administrator , you will work within a specialist team 
 
Key duties will include

You will be speaking to customers on the phone, as well as dealing with service and repair centres, body shops, and mobile repairers
You will take accurate information whilst processing the details onto the system
You will data process highly important data using excel
You will manage multiple emails / a busy inbox and be able to prioritise and work to deadlines.
You will chase garages for updates on vehicles and manage any expectations and issues that may arise
You will complete high volumes of administration, updating spreadsheets, managing an electronic booking system , producing legal certificates and documents and updating client records with accuracy   The ideal Customer Service Advisor / Administrator will have / be  

Previous experience of managing customers via email and on the telephone.
Will have the ability to multitask
Will be well organised
Will have the ability to take down information quickly and with accuracy
Will be fully competent in using Microsoft Word and Excel
Will have excellent attention to detail
Will have good administration skills
Will enjoy being busy  
Benefits include
Hybrid working  Pension - up to 15% contribution 
Employee car scheme
Well being hours 
Employee car scheme 
Gym memberships 
Car schemes 
Holiday of between 25- and 30-days dependent on level of service 
Enhanced maternity , paternity and premature baby leave  Learning hours And several more   
 
To be considered please submit your CV asap