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Job Title: Office Administrator / Bookkeeper
Schedule: Monday-Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 4:00 PM (Flexible working hours available)
Holidays: 28 days including bank holidays, plus your birthday!
Salary: £25-30k, with a review after a 6-month probation
Location: Pershore WR10 1BY
We are currently recruiting for a small dynamic family run company who specialise within the foodservice industry.
Your Typical Week:
* Office administration duties including answering calls and recording enquiries for sales
* Sales order processing
* Customer support including queries & document requests
* Supplier invoicing, expense & purchase ledger
* Sales invoicing, allocating payments & credit control
* Compliance management: Health & safety, Quality Control, BRCGS management.
* Supplier management.
* Coordinating third-party logistics/deliveries.
* Purchasing support
Requirements
Client Care:
* Answer calls and assist with incoming enquiries
* Manage customer orders and stock agreements
* Process sales orders and invoices
* Support customers with queries, document requests, and sample requests
* Handle customer statements, credit control, and sales invoice posting
Sales Support:
* Manage CRM, diary, and visits for business development
* Follow up on sales pipeline opportunities, including enquiries, special sourcing, quotes, and samples
* Oversee customer onboarding and account management
Supply Chain Support:
* Manage supplier relationships
* Handle logistics, including importing, customs, and delivery management
* Oversee compliance management, including health & safety, quality control, and BRCGS management
Ready to join a team where your contributions truly matter? Apply now and be part of a dynamic, growing company with fantastic opportunities for personal and professional development