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IT Support Systems Administrator

Location: Telford (Stafford Park)

Vivactive Limited, winners of the best online business in Shropshire award, seek an exceptional person to join our team. The company is undergoing an ambitious growth plan and is looking to recruit a Systems Administrator (Sys Admin) to join our office in Telford.
As a successful candidate, you will manage and maintain the IT network at Vivactive, handle day-to-day endpoint queries and builds, and complete project work to upgrade and improve our internal services and processes.
As a rapidly expanding business, you will join the team at an exciting time as we roll out our ambitious plans to internationalise. Recognised as an award-winning company with outstanding people and an entrepreneurial environment, the ideal candidate will enjoy the buzz of being part of a market-leading business with exceptional people.

Key Responsibilities will include:
• Performing daily monitoring checks; verifying the integrity and availability of all hardware, network and server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs, including backups
• Maintain and administer the computer networks and related computing environment, including hardware, systems software, application software, administrative tools and utilities, and all configurations, including the installation and management of operating systems, patches and upgrades regularly
• Support and lead projects and solution provision, following through until implementation
• Perform regular security monitoring to identify intrusions and implement appropriate security measures at a network and server level
• Setup backup and replication jobs, verify success and conduct regular testing
• Manage our security, PCI and GDPR compliance requirements
• Keep company knowledge base up to date and document all new work
• Provide support for ad-hoc tasks to support the needs of the business
The Ideal Candidate
The key skills and attributes are:
• Strong networking knowledge
• Proactive in ways of working
• Experience in active directory and group policy management
• Windows and macOS setup, configuration, management and troubleshooting
• Experience with Microsoft Intune, Azure, ZTNA and modern workplace would be ideal
• Experience with anti-virus and RMM solutions
• G suite administration would be desirable
• Proven planning and organisational skills
• Experience in working with third parties and managing MSP relationships

Benefits
What's in it for you? Please take the time to read our extensive list of benefits below:
• Salary Range (grow your pay as you learn new skills)
• Market-leading annual leave pro-rata to 23 days plus 8 bank holidays (31 days in total)
• Your birthday off, so you always enjoy your special day!
• External training courses, we'll pay for your First Aid, Fire Marshall, Management Courses, Customer Service NVQs & Apprenticeships
• Awards and Recognition Schemes; delivering above and beyond never goes unnoticed
• Free Christmas party – the best you'll ever go to!
• Free Onsite Parking
• Complimentary tea, coffee, chilled water, and soft drinks
• Pension Scheme
• Free Summer BBQ and other social events
• We love to celebrate the hard work of our dedicated employees with things like pizza lunches, paid for by the company
• We care about our employee's mental and physical health with extra strong health and safety practices across the business
• An environmentally conscious company

About Us
Vivactive is the UK's fourth-largest Adult Incontinence Retailer. It's also the name of our own label Adult Incontinence products. The company's purpose and passion are to help people deal with incontinence