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Property Managers Assistant - Permanent

Location: Split between three sites - Wapping Lane (Wapping, E1W), West Hampstead Square (West Hampstead, NW6) & High Point Village (Hayes, UB3)

Salary: £32,000 to £37,000 per annum

Hours: 40 per week, 08.30am - 17.30pm Monday to Friday

Duties & Responsibilities

* Support and organise the daily operational tasks for x2 Senior Property Managers and x1 Property Manager.

* Support & maintain relationships with staff & residents, via our b.life residents app.

* Ensure lease administration on site by sending infringement notices.

* Produce, maintain and update residents’ records/database.

* Raise jobs on Elog books and raise POs. on propman.

* Assist with updating and monitoring the site compliance trackers. Ensure that senior site staff are informed of non-compliance.

* Send notifications to the housing associations and the residents associations. Take meeting minutes and update trackers.

* Produce payroll, staff rotas and update staff timesheets.

* Arrange agency cover for site.

* Onboarding new site staff and maintain the staff training matrix.

* Carryout and maintain parcel and car park audits.

* Help with the distribution of fobs and maintain key trackers.

* Assist with the progression of insurance claims.

* Monitor and assist with closing resident tickets on b.life

* Update and monitor complaints tracker.

* Issues pet licenses and update records.

* Monitor air bnb listings

* Carryout site inspections and complete site audits. Retrieve quotes and place orders for sundries/office supplies.

* Managing site office.

Skills, Experience & Qualifications

* Previous experience within a similar role in a Property environment

* Ability to build strong relationships with residents and associations.

* Maintain a good working relationship with the resident’s association.

* Strong communication and people management skills.

* Positive and can-do attitude.

* IT Skills (Microsoft packages)

We operate as an equal opportunities employer