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Join Our Team as a Bookings Coordinator
Are you an experienced Admin & Clerical professional looking for a new opportunity in Coalville, Leicestershire? Our client, a leading Commercial Vehicle company, is seeking a Permanent Bookings Coordinator to join their team.
The Role
Front of house duties including greeting customers, taking calls and answering email queries
Booking MOTs for both cars, motorbikes, light commercials and heavy goods vehicle
Booking tacho calibrations
Booking washes, steam cleans and valets
Booking customer vehicles in for maintenance and repairs
Chasing customers for late and failed to attend bookings
Rebooking vehicles for return customers
Sending MOT reminders to Car and Van customers
The Candidate
Previous experience in a commercial vehicle or garage environment ideally
You will have the ability to work in a fast-paced environment, working alongside both the light vehicle and heavy good vehicle workshops
Polite and approachable manner for both phone and face to face bookings and also be computer literate
Proficient in MS Word and Excel
Must have strong organisational skills
Ability to work alone and as part of a team
Benefits
Free onsite parking
Free use of onsite gym
Team building activities
Additional holiday entitlement for time served
Upskill and training opportunities
Working Hours
Working hours are to be covered between 07:00 to 18:00 Monday to Friday on an 8.5 hour shift pattern. Early or late shifts available to be discussed. Saturday 07:30 to 13:00 on a 1 in 2 basis.
Overtime opportunities dependant on workloads