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CUSTOMER RELATIONSHIP ADVISOR - ARE YOU DRIVEN AND CUSTOMER FOCUSED?

THE COMPANY:

An exciting opportunity to join a well-established business based in Wakefield. They operate in the UK and internationally and work with long-standing clients such as retailers, manufacturers through to public sector organisations. The company are a highly regarded employer of choice, committed to investing in and developing their employees.

They are now looking for a Customer Relationship Advisor who is driven and customer focused to join their established, supportive team in Wakefield. This is a varied role and the successful candidate will also need to demonstrate strong administrative skills with the ability to work effectively in a fast paced, office environment!

This is a great time to be joining a growing business who can offer long term stability and career progression!

What’s On Offer

* Basic salary £25,000 per annum

* Hours of work Monday – Friday 8am – 4pm

* 21 days annual leave (plus bank holidays)

* Company pension scheme

* Life assurance

JOB DESCRIPTION:

As a Customer Relationship Advisor, you would be responsible for maintaining relationships with clients and customers. Your primary goal is to ensure customer satisfaction whilst providing excellent customer service, addressing customer inquiries and concerns, and offering appropriate solutions to problems.

You will work alongside the team offering support with occasional reception and administration duties.

PERSON SPECIFICATION:

* Experience in a customer focused role ideally within an office based environment

* Strong administration skills

* Excellent communication skills both written and verbal

* Passionate about delivering exceptional customer care

* Excellent relationship building skills

* Well organised with the ability to manage own time

* A team player

* Basic reporting ability

* IT Literate including MS Office - Excel

JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website.

Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants.

JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity