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Housing Management Officer

Job Type: Temp to Perm
Location: Brixton, London
Salary: 40,915k pa hourly rate: £29.12ph Umbrella We are seeking a Local Housing Manager to join our team, working with a large housing provider to manage and coordinate excellent housing and estate services within a defined geographical patch in Brixton. This role is customer-facing and requires someone who can effectively manage relationships and increase the client's reputation with local authority partners and other external agencies.

Day-to-day of the role:

Develop and maintain local multi-agency links to deliver efficient, coordinated services to customers.
Manage complaints effectively, using strong customer service and communication skills.
Be the lead for tenant and resident associations, coordinating the input and performance of internal and external performance areas.
Manage complex tenancy and lease-related issues, including succession, mutual exchange, and assignment of tenancies.
Take the lead on managing ASB cases in your assigned area, drawing in the support of the specialist Tenancy Enforcement team where needed.
Conduct viewings of empty properties, complete new tenancy sign-ups, and carry out pre-tenancy termination and mutual exchange visits.

Required Skills & Qualifications:

Well-developed communication skills, both written and verbal.
Experience managing Leasehold & shared ownership tenures.
Knowledge of housing and anti-social behaviour-related legislation, including service charges.
Ability to build and sustain working relationships with colleagues and key stakeholders.
Proven record of delivering excellent customer-focused services.
Strong planning, organising, and prioritisation skills.
Good IT skills and ability to interpret financial and other systems data.
Basic DBS check required and a valid driving licence.

Benefits:

Competitive salary with potential for permanent employment.
Opportunities for professional development and training.
Supportive team environment.To apply for the Local Housing Manager position, please submit your CV detailing your relevant experience. Contact Mel Applin @ Reed for further details