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Part Sales Executive to join a Main Dealer in Hampstead
£30k basic (DOE) £33,750 OTE Annually
Monday-Friday 8am-6pm every other sat 8am-1pm
Purpose of job:
To achieve allocated sales targets, develop and maintain long term relationships with customers, and provide expert knowledge, advice and support to customers. Professionally represent the brand and be a brand champion
Selling
• Achieve personal target KPI‘s and revenue objectives with target customer sets
• Accurately identify parts to meet the customer sales requirements
• Utilise all product promotions effectively to achieve specific targets set
• Identify and exploit all upsell opportunities thereby growing overall sales figures
• Maintain own knowledge levels on new or updated parts through the completion of
appropriate training courses and reading information from bulletins, catalogues, parts
updates, special offers, recalls etc.
• Ensure you are adequately trained and understand the Unique Selling Proposition
brand, the “Features and Benefits” of the product range especially the genuine v nongenuine aspect, and how to overcome sales objections
• Record and feedback lost sales opportunities to the Sales Manager
Customer:
Ensure you provide a high level of customer service at all times
• Be aware and always aim to improve the Customer Satisfaction scoring for yourCentre
• Build strong relationships with your clients by making relevant and regular contact withthem on the phone and via face to face visits
• Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
• Where applicable, ensure that trade customers that visit the Centre are dealt with efficiently and quickly
• Identify and record customer delivery requirements and communicate to the rest of the Centre team
Experience and Knowledge
• Previous experience in a parts or distribution operation involving regular telephone contact with retail or trade customers or experience of selling in a fast paced and/or telesales environment
• Ability to build strong and trusting relationships
• Ability to relate well to others and work as part of a team
• Excellent communication skills and telephone manner
• Good IT skills
•Demonstrates excellent attention to detail and accurate record-keeping
This role is office based and potentially home based.
Apply now with your full CV to Chloe Drake at WeRecruit Auto, quoting job reference ST1352
Automotive - Motor Trade - Dealership - Product- Part Tele Sales- Telesales - Office based - Hybrid - North West London - Camden - City of London - Colindale - Crincklewood - Finchley - Finsbury Park - Hampstead Heath - Holloway - Hyde Park - Notting Hill - Portobello Road - Wembley -
Full Time - Permanent - Job
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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities