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Supervisor - £28,000pa FTE

Part time, 20 hours per week

Address: Pease Pottage Services, M23 Junction 11, Brighton Road, Pease Pottage, Crawley, RH11 9YA

As a Team Leader you will be the strong right arm to our Department Manager. Your role is simple, to be an enthusiastic brand ambassador who lives our values and leads our teams in transforming the UK’s rest stop experience.

Our Team Leaders are empowered to partner with their Department Manager to run the unit like it’s yours. We want to give the kind of service that makes our customers come back for more, so we’re looking for leaders who will coach their teams well and can create a think customer culture.

What we offer our supervisors:

Annual bonus up to £3,250pa*

Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manager, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more

Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance

Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:

Leading your teams to achieve and deliver excellent brand standards and customer service

Maximising profit by driving sales and controlling costs

Processing stock counts and orders

Partnering with the Store Manager in setting targets for the team to achieve

Spending time with Team Members to provide coaching and feedback, identifying training needs where needed

Taking ownership of customer feedback, responding appropriately in a timely manner

Supporting the team with preparing food and refreshments
What you’ll bring to us:

Previous experience of leading or supervising a team highly desirable

Passion for delivering a memorable customer experience

Great communication skills and be comfortable making decisions

Ability to work on own initiative ad make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

*Please note internally this role is called Team Leader

Where our customer’s journey pauses, yours just begins.

Apply today!

INDTL