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Job Role

Provides a high level of service and support to the Relationship Management team in support of the Commercial Finance Asset Based Lending client base.

Responsibilities

* Provide dedicated office based support for a specific portfolio of clients

* Responsible for ensuring high levels of service are maintained

* Responsible for preparation of all aspects of first payments for clients that are joining the portfolio

* Support with management of risk (following up audit points, verifications, risk factor trend investigation)

* Support Relationship Manager with onsite client visits and take-ons

* Provide risk management analysis including the preparation of monthly covenant monitoring and analysis of periodic MI/Audited Accounts

* Identify opportunities to generate additional income

* Take ownership for any ‘bespoke’ operations within own portfolio

* Authorise schedules and payments in line with authorities

* Support Operations team with peaks in workflow across all aspects of team (MER, cash processing, schedules, cover for other ARM etc)

* Provide training and coaching support to the Account Executives / Office Juniors within the team

* Ensure robust governance and compliance is adhered to in all aspects of role

Key Interfaces

* Dancerace C3 / Dancerace E3

* Equifax

* RBS Bank-line

* Risk Factor

Knowledge/Experience

* Proven track record of ‘front line’ client facing experience

* In-depth knowledge of the risk managements principles of Factoring and Invoice Discounting

* Able to work to deadlines

* Strong verbal and written communicator

* Ability to analsyse information accurately