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Office Administrator/Sales Support

Hinckley

New exciting opportunity!

This company specialises in hosiery offering a diverse range of products, both functional and fashion, for every occasion to customers worldwide. Founded in 1956 they are the largest supplier of printed hosiery in Europe, with the ability to print legwear in house resulting in fast fashion products.

This is a fantastic opportunity for someone to join an expanding business at a time of growth and expansion for the company.

Benefits of the role:

* Monday to Friday opportunity

* Great working environment

* Temporary to permanent role or straight permanent

* Immediate starts

* Training given

* Central location

Duties will include:

* Working under the direction of the Relationship/Sales Manager

* Raise the purchase orders to stock control to be scheduled for production

* Manage the critical path for the product, from production to dispatch

* If required accompany the Relationship/Sales manager to visit the Client to build and maintain a good working relationship

* Ensure that all packaging and finished product requirements are produced

* Work with the warehouse to ensure that delivery deadlines are met

* Raise invoices and update the stock control / accounts system on completion of the order

* Work with the accounts team to resolve any financial queries

* Wholesale accounts – respond to queries as they arise, action any administration tasks requested by the Relationship/ Sales Manager

* Process all customer orders on to the sage system, raising the necessary paperwork to instruct the Warehouse to pick and pack

* Checking data accuracy on all orders

* Liaise with Customers, Relationship/Sales Managers and Warehouse team to resolve any issues with stock, customer requests or any other matter that may affect the customers’ requests not being met

* Maintain and update spreadsheets and reports, distributing the information in a timely manner to keep all relevant parties informed

* Complete the sales paperwork process by raising invoices and credit notes, adjusting the stock records, applying refunds

* Respond to customer enquiries and complaints via phone and email, taking the appropriate action in a manner that ensures the customer received excellent customer service

* Work in a proactive way to provide samples and collateral required by the sales team, chase and manage outstanding actions

* Provide the Marketing team with feedback from customer comments to help improve our website and social media presence

Skills required:

* Strong attention to detail

* Strong computer skills and knowledge of all Microsoft software

* Ability to prioritise workload

* Professional and confident telephone manner

* Ideally 2 years’ experience in a office environment

* Interest in the fashion industry

Rates of Pay: Starting at £24,000 annum

Hours of work: Monday to Thursday, 8.30am – 5pm / Friday, 9am – 4pm

Temporary to permanent opportunity.

To apply for this position call (phone number removed) or send your CV to us today.

If you have not heard from us within 72 hours please assume your application has been unsuccessful on this occasion, however we will put your details onto our database for any future vacancies