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Adecco are currently recruiting for a team leader to join our key multi-national corporate client. Working within a high target environment for the medical records warehouse at Bedford Hospital. Previous Team Leader experience is essential.

Working Monday to Friday 2pm- 10pm.

This a long term temp position (we would need you to commit to at least 6 months)

Duties include but not limited to:

Scan daily if the cover is required. Minimum 7 scanners going (in exceptional circumstances there will be more)
Training of staff (or ensuring there is a buddy who can train them)
Monitoring productivity - letting Supervisor know of any variances
Working with underperforming scanners on improving their stats - feedback to Supervisor the outcomes
Processing urgent files
Fixing any work returned from QA and rescans
Supporting QA
Supporting printing
Ensuring there is enough work for the scanners - monitoring box levels and liaising with check in team
Consulted with Site Lead when it comes to on-boarding or exit of staff
Taking holiday forms for processing at a team meeting - passing on the approved or rejected forms back to requestors
Escalating issues with staff where you've tried to resolve it but was unable to
Checking Sign In portal daily for Bedford, making sure everyone signed in and out of the building
Ensuring there is enough stock for print and scan team, escalating any shortages to the helpdesk
Basic maintenance of the scanners, making sure they're being hoovered and cleaned. Opex call outs when required
Informing supervisor of any call outs and passing on the details for the log of issues
Investigating datixes relating to the scanning or print services and giving the feedback to Site Lead
Monitoring workflow and SLAs as and when required to cover
Voiding empty stacks
Ensuring the building is locked up properly at the end of each shiftOur client offers discounted parking for individuals living over 5 miles from the hospital and will provide two weeks of comprehensive training. This is a fantastic opportunity to contribute to the smooth operation of a highly regarded medical records warehouse.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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