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Customer Service Administrator

Work From Home - Nr Newbury

£30k per year.

Our client is a business membership organisation, providing mindset confidence and goal setting support to business owners and entrepreneurs who are starting up, or growing their businesses.

As they build and expand their membership community, they are looking for an exceptional person to work with them on a permanent full time basis, to help support their customers to achieve great success, while they learn techniques to increase confidence, self- belief and manage their own mindset.

Reporting to the Customer Operations Manager, this is a new role designed to enhance and manage member communications and support, whilst adding additional administrative resources to this professional team

Ideal Candidates Will be/Have:

Great written and spoken communication skills.
Experienced administrators with attention to detail
Good organisational skills and ability to manage own workload.
Experience of report writing with the added ability to represent facts succinctly.
Experience with CRMs and databases
Tech savvy and quick to learn new tech.
Committed to their own ongoing learning and development.
Great with people in person and on the phone
Own car and able to drive easily to Newbury for monthly meetings and team events.
This is a full time role and this person will need to be available to travel to Newbury once a month for team meetings, and quarterly Customer Events.

You will get 25 days paid holiday and some free days over the Christmas shut down too.

We can offer some flexibility around family etc and there will be occasional out of hours work to attend evening events online or in person.

This is a unique, interesting and varied opportunity to work for an exciting, growing business, where you will speak to a wide range of people from different fields and professions. You will find yourself working with highly motivated individuals who are committed to achieving success and managing their own mindset. This is a new role so you can really make it your own.

You will be working from home, managing your own workload whilst being part of a supported, happy and motivated team.

If you think you have some or all of the skills required, please apply/contact us today