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Customer Service Advisor
Dinnington
£23,500
Full Time / Permanent
 
Dynamite Recruitment are excited to confirm that we have a brand new role for one of our biggest clients who are recruiting a Customer Service Advisor to join their team. This role will be dealing with existing customers and offers variation within the role where you can build relationships with customers, engineers and other internal departments.
 
The Benefits of a Customer Service Advisor:

A competitive salary
22 days holiday raising to 25 days
A structured training programme and ongoing support
Plenty of progression available  
The Role of a Customer Service Advisor:

Handling inbound calls from existing customers and dealing with queries such as invoice queries, confirmation of dates engineers are attending site, any issues the customer may have
Problem solving and ensuring the customer is satisfied
Building relationships with customers, engineers and other departments
Ensuring the database is up to date with notes and any changes that need amending have been completing
Replying to customers via email
Ensuring you are delivering a high level of customer service  
Apply now or contact (url removed)