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About the Role:

We are recruiting for our client based in Tamworth, who are seeking Collection Officers to recover B2B (Business-to-Business) debts in a fast-paced, target-driven environment. This is a fantastic opportunity for individuals who thrive under pressure, have a professional yet resilient approach, and are motivated by achieving results.

NOTE a credit check is required if you start with this company.

Key Responsibilities:

Conduct outbound and inbound calls to recover outstanding B2B debts.

Maintain a professional and calm approach when handling any situation, ensuring all interactions remain positive and effective.

Meet and exceed collection targets through proactive communication and problem-solving.

Work comfortably in a 90% telephone-based role with all calls being monitored for quality and performance.

Provide excellent customer service, ensuring client relationships are maintained while focusing on debt recovery goals.

Follow company policies, training, and processes to achieve the best outcomes.

What We Are Looking For:

Strong and professional telephone-based customer service skills.

The ability to remain calm, resilient, and professional when dealing with challenging situations.

A thick-skinned approach, with the ability to handle conversations confidently without taking offence.

Target-driven individuals who are hungry to earn and achieve results.

Excellent communication, negotiation, and problem-solving abilities.

A positive, can-do attitude with a strong work ethic.

Training & Support: Full training will be provided to ensure you have all the tools and knowledge to succeed in the role. Your earnings will be directly linked to your collection performance, giving you the opportunity to earn excellent rewards based on results.

Hours of Work:

4 days are: 9:00 AM – 5:00 PM (30-minute lunch break)

1 day is: 9:00 AM – 5:30 PM (1-hour lunch break)

Benefits:

20 days holiday plus bank holidays.

Christmas closure until the New Year.

A gifted day off for your birthday.

An amazing benefits package.

Opportunity to earn high earnings based on your achievements. OTE 35k min

Why Apply? If you are motivated to earn, thrive in a target-driven environment, and have exceptional customer service skills, this role is for you! Apply now to join a supportive team and take the next step in your career.

To Apply:

Contact Elite Personnel today to take advantage of this exciting opportunity! 

Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.

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