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Our long-established client who is continuing to grow and develop their business are now looking to recruit for a Sales Administrator who can train and develop their skills and experience in all aspects of Internal Sales, Customer Services & Marketing.
Duties will include;
* Assist with marketing duties to include Social Media and Website based Sales platforms
* Assist in the development of digital marketing strategies
* Taking a lead in the photography of items and content creation
* Dealing with customers enquiries that have been received through the website, email and by telephone
* Advising customers on stock and delivery times
* Inputting client data onto the in-house system
* Producing and sending out quotes to customers
* Ensuring all quotes sent have been re-followed up
* Requesting samples for customers and ensuring correct despatched – liaising and following up with customer to convert to orders
* Processing customers’ orders and inputting all requirements onto the system
* Liaising with transport and manufacturing to ensure that orders have been received and followed up for scheduling
* Updating customers as regards to their orders
* Raising sales invoices ready for accounts
Suitable candidates will have previous customer service experience and really have a desire to develop into a direct sales & marketing role.
Excellent communication & organisation skills and the ability to build relationships with customers is essential