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People/HR Assistant - 12 month FTC
IMServ is one of the UK’s largest independent energy data management providers. Delivering award-winning services to more customers in more places, meeting industry targets, and becoming a benchmark for excellence.
Purpose of the job
To provide professional HR support to the business for the entire ‘life cycle’ of our employees, adhering to legislation and assessing the commercial risk, whilst sharing best practise throughout the business, also assisting the wider HR team with projects for the business to ensure continuous improvement of processes and procedures.
Main responsibilities
* To manage the HRIS to provide the full employee life cycle, ensuring self-service wherever possible.
* Management of the HR Inbox, providing first line support and escalating complex queries to the HR Advisors.
* Prepare and issue contracts of employment, offer letters and new starter paperwork across the business.
* Coordinate the induction process for all new starters ensuring it is managed in line with the onboarding calendar. Escalate any issues to HR Advisors.
* Carry out reference and DBS checks and track their progress through to completion.
* Accurately calculate pay, annual leave and other contractual entitlements.
* Assist with payroll, by providing the Payroll Manager with relevant employee information, i.e., new starters, changes, holidays etc in line with the outsourced payroll bureau timescales.
* Provide holiday support to the Payroll Manager on payroll administration.
* Support the Talent Acquisition Manager on recruitment initiatives and provide necessary documentation to ensure the recruitment process moves efficiently.
* Oversee the changes and leaver process, ensuring letters are prepared and issued, the HRIS is up to date, and the Payroll Manager has all the relevant information.
* Undertake any other HR administration, either on an ad hoc basis, or where the business necessitates.
* Utilise the HRIS to create and produce regular insightful people analytics around turnover, exit interview, starters, leavers, headcount, employee engagement.
* Support the HR Advisors in creating monthly dashboards.
* To undertake and manage projects as agreed by line manager, specifically the management of the HRIS and rewards/ benefits platform
* Support the HR Advisors with referrals to occupational health, outcome of risk assessments and reasonable adjustment measures.
* Support HR Advisors and HR Manager on employee relation cases and collate case work packs as and when required.
* Work with the HRA and HRD in relation to any action plans developed from engagement surveys.
Person specification
* CIPD Level 3 desirable
* Proven experience within a Human Resources team
* Experience administering and creating contracts of employment.
* Experience administering HR information systems.
* Sound knowledge and practical application of current UK employment law procedures and processes