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Operations Department Head (Fitness to Practice) - Regulatory Body - 1 Year contract - £54,000 to £58,000 - Hybrid - London

A leading regulatory body is looking for an Operational Department Head / Manager (Fitness to Practice department) to join its team on a 1-years contract to cover maternity leave. The person will lead, motivate, and provide strategic direction to a multidisciplinary team, managing fitness to practice cases and administrative support. You’ll play a key role in driving improvements, collaborating with the Fitness to Practice management team to embed change and ensure regulatory standards are met. This role combines leadership, strategic planning, and hands-on management to ensure high-quality service delivery and regulatory compliance. It is essential you have experience of managing a team of managers, able to motive, guide and manage the management team into using different practices and procedures.

SALARY ETC:

* £54,000 to £58,000 per annum

* 1-year, full-time, contract (covering maternity leave)

* Start: ASAP (ideally second / third week of October for handover)

* Hybrid working, with at least 2-days in the office.

* London, Elephant & Castle area.

REQUIREMENTS:

* It is essential you have experience of managing a team of managers.

* Able to motivate, guide and manage the management team into using different practices and procedures.

* Educated to degree level and/or relevant knowledge and understanding

* Experience of managing teams in delivering time and quality critical business processes

* Experience of working within professional regulation, or other regulatory environments, or held a similar role.

* Excellent influencing and interpersonal skills and ability to engage effectively.

* Strong organisational and time management skills, able to plan work effectively.

* Ability to plan and forecast the workload of the team, making effective use of resources to meet current and future operational demands.

* Proven ability to produce accurate, high quality written reports and management information, presenting complex information clearly

* Ability to manage, lead and motivate, with the ability to support and develop employees through coaching and feedback

DUTIES TO INCLUDE:

* Collaborate with the Head of Fitness to Practice and other managers.

* Deliver strategic goals and foster a culture of continuous improvement.

* Analyse data to identify risks and proactively solve operational issues.

* Implement agile strategies to anticipate regulatory changes and improve processes.

* Ensure regulatory decisions are robust, consistent.

* Meet public protection objectives.

* Manage team performance, providing direction & coaching.

* Promote a high-performance culture.

* Work closely with stakeholders and represent the organization.

* Support the department's equality, diversity, and inclusion goals.

* Deputize for the Head of Fitness to Practice when required