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Access Talent Group have partnered with a family run construction developer renowned delivering luxuary homes, apartments to mixed-use developments. As an established company over the last 20 years we are recruiting for an Office Manager to join on a permanent basis. Their new homes are built to a very high standard and designed for the modern home owner in mind. The ideal person will have had experience working for a developer.
Role Overview
As an Office Manager, you will play a pivotal role in our operations, managing both client relations and internal communications. This role involves regular collaboration with site managers for project updates and maintaining up-to-date project tracking documentation. You’ll be responsible for the smooth day-to-day operations within the office, ensuring that all client inquiries are addressed and project data is accurately managed.
Key Responsibilities
* Client Relations Management
* Act as the primary point of contact for client inquiries and concerns.
* Build and maintain strong relationships with key stakeholders within local authorities.
* Ensure prompt communication and timely responses to client queries and feedback.
* Project Coordination
* Work closely with site managers to obtain regular updates on project progress and challenges.
* Monitor compliance with project deadlines and standards, facilitating quick resolution of issues.
* Organise and maintain documentation related to ongoing projects, including schedules and compliance records.
* Document Management and Reporting
* Update centralised project documents and trackers to reflect the current status of all jobs.
* Compile and analyse project data for monthly or ad hoc reports for internal and client use.
* Ensure accurate and timely filing and retrieval of documents, both digitally and physically.
* Office Administration
* Oversee day-to-day office operations, including supplies management and administrative support to other departments as needed.
* Coordinate meetings, client visits, and ensure the office environment is professional and welcoming.
Qualifications
* Experience: Proven experience in an office management, project coordination, or client-facing role, ideally within the construction or facilities management sector.
* Skills:
* Strong organisational and multitasking abilities.
* Proficiency in Microsoft Office Suite, particularly Excel, for document management.
* Excellent written and verbal communication skills.
* Detail-oriented with strong problem-solving abilities.
* Attributes: Self-motivated, adaptable, and able to work independently in a fast-paced environment.
Adam Lindsay at Access Talent Group is managing this role. All correspondence is treated in the strictest of confidence