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We're working with a business consultancy based in Newcastle city centre to recruit an Internal IT Support professional. This is a fully onsite role, perfect for someone looking to work closely with teams across the business and deliver hands-on support.

IT Support Technician
Newcastle City Centre (Onsite)
£25,000 - £28,000

The Role:
As the Internal IT Support, you'll be responsible for providing day-to-day technical assistance to staff, troubleshooting hardware and software issues, and maintaining the company's IT infrastructure. You'll manage user accounts, provide system updates, and ensure the smooth running of all IT operations within the office.

Main Duties:

Troubleshoot and resolve hardware and software issues
Manage user accounts and permissions (Active Directory)
Perform system updates and software installations
Monitor and maintain network performance and security
Set up and configure new equipment (PCs, printers, etc.)
Ensure backup and recovery processes are followed
Provide technical support to employees across departments
Manage antivirus and security protocolsTech Requirements:

Microsoft Office 365
Windows 10/11
Active Directory
Basic networking (LAN/WAN)
Hardware troubleshooting (desktops, printers, etc.)
Software installations and updates
Backup and recovery solutions
Antivirus and security software managementWhat's on Offer:

Salary of £28,000
Pension scheme
23 days annual leave plus bank holidays
Supportive working environment with opportunities for growthIf you are a proactive and experienced Infrastructure Engineer seeking a new challenge with a well-respected company, apply now with your updated CV. For further information or any queries, please contact me at 0191. 249. 3639 or via email at .

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy