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We are looking for a coordinator to support our client's team in a fast-passed rental and sales environment as soon as possible. Ideally we would like someone who has relevant experience and can hit the ground running.

The salary is 25k temp to perm basis.

* Receiving rental sales enquiries via telephone and email.

* Processing customer orders using Syrinx software.

* Arranging delivery and collection of orders in accordance with the customers’ requirements, and liaising, where required, with the warehouse, logistics and workshop teams.

* Managing and resolving mid-hire events such as machine breakdowns and exchange requests.

* Handling general incoming enquiries from customers, prospects, and sales personnel.

* Generating ‘on the spot’, and weekly reports for customers

* Provide office support for external sales personnel.

* Supporting the management team in leading and contributing to the regular review of procedures to improve customer care, performance, and productivity.

* Building strong long-term and productive relationships with customers by providing excellent customer experiences through quick and efficient investigations and resolving all customer queries to ensure delivery of our service promise.

* Managing and notifying customers of additional costs incurred from the loss and damage of hire equipment.

Hours of work are 8.30am to 5pm, with one hour unpaid lunch

Own transport due to location preferable