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Warehouse & Logistics Manager

The overall purpose of the role is to work with the warehouse coordinator and warehouse pick/pack team,
ensuring all customer orders are met, planned and delivered as specified by individual customers.
The person will be a key figure in developing good working relationships with all operational employees, the role will maximise co-operation between planning, production and customer services.
Individual to have a proven track record on warehouse organisational improvement and experience of managing large pick/pack operations, able to demonstrate a process and data driven methodology.

Essential Duties and Responsibilities
• Responsibility for all aspects of site warehousing ensuring lead times and commitments are meet in-line with customer orders.
• Responsible for meeting loading targets according to plan
• Ensures OTIF targets and internal loading time targets at meet.
• Responsibility for ensuring quality of products shipped and quality KPIs
• Operates to the most efficient methods.
• Ensures a safe environment is maintained
• Promotes department health & safety
• Plans daily labour in-line with required volumes,
• Promote site health & safety in- line with company policy, acting in a manner that promotes safe working.
• Communicating regularly with the warehouse coordinator and any other relevant internal Departments to ensure issues concerning sites, Contractors, and any other customer contacts are shared and dealt with effectively, efficiently, and promptly.
• Embrace all company values, policies, procedures and business ethics codes and demonstrate them within all daily activity.
• Communicate at all levels within the business to ensure the customers’ expectations are exceeded in all that we do.
• Plan, prioritise and self-manage daily activity to be as efficient and effective as possible within this role.
• Look to control warehouse costs through planning, labour and production efficiencies.
• Responsible for insuring deliveries meet in-line with customer expectations and customer specifications,
• Organise in-coming deliveries ensuring stock is booked on arrival.
• Responsibility for overseeing month end finished goods stock takes.

Additional Responsibilities

Working with the site manager to reduce logistics costs,
Relationships and Roles: Internal / External Cooperation

Sets examples in areas of personal character, commitment, time management and organizational skills, and work habits in line with Company best practice.

Demonstrates ability to interact and cooperate with all company employees and those of our customers both internal and external.

Person Specification

•Ability to be both hands on and a leader at the same time.

•Excellent communication skills with a can do attitude.

•Professional, friendly, and resourceful approach and strength of character.

•Good analytical skills with experience of logical decision making.

•Strong influencing skills with the ability to clearly recommend action and communicate effectively to senior management.

•A true Team Player.

•Initiative led, driven and motivated, with a high level of commitment to customer satisfaction.

A career track record of employment within a similar business to ours and which shows loyalty and progression is a definite preference.

Flexibility to ensure that tasks and business goals are meet.

Health & Safety to include site LTAs, safety conversations and cases logged,

OTIF delivery’s

Headcount and overtime metrics.

Quality complaints and feedback

Loading KPIs

Stock control

Pick/pack performance