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Switchboard Operator / Repairs Administrator

Contract: Healthcare

Location: Russell Halls Hospital

Hours of work: 20 to 30 Hours per week

Working Pattern: Flexible - Multiple Shift Timings
15:00 - 22:00
22:00 - 7:00

Salary: £12.00 PAYE + Holiday Pay

Our Service Desk Operators play a key role in the site's operations, acting as a hub for the Hospital, ensuring operations are running smoothly whilst maintaining an excellent standard of communication and professionalism.

Our client is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

* Integrate into a team, supporting with all aspects of the working environment

* Maintain a high standard of general hygiene

* Uphold our Health & Safety values, always keeping a secure and safe environment

* Keep in line with our standards of accuracy

* Represent our teams always thinking of Client satisfaction

* Experience of working in a confidential environment, including a proven understanding of the requirements of patient confidentiality, information security

* Full flexibility - you will be expected to working within our Switchboard, Helpdesk and Reception departments.

About You

* Enthusiastic approach to work

* An ability to work efficiently both independently and as part of a team

* Effective communication skills

* Excellent customer service skills with a professional approach

* Demonstrate an appropriate level of IT competency

* Possess the ability to work under pressure

* Demonstrate exceptional timekeeping and reliability

* Attentive to details and able to accurately record data

* Confident and credible telephone manner, excellent customer service skills

* The ability to maintain a professional approach under all circumstances

* Excellent verbal and written communication skills