Login to Apply

Job Title                     Accounts Receivable (AR) Associate       

Function:                   Financial Control

Location:                    Alfreton/Hybrid

Contract type:           Permanent

Salary:                        £24,759 with potential to rise to £27,510 over 3 years

Closing Date:             Thursday 28th October 2024

NHS Supply Chain currently has an opportunity for an Accounts Receivable (AR) Associate to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

The Accounts Receivable Associate is responsible for performing a wide range of responsibilities including reviewing documents received and providing archiving.  Registering and checking out all processes of payments and receipts. Controlling and monitoring the commitments of payments and receipts of the company and chasing debts with external stakeholders.  They will also have responsibility for managing (Apply online only) accounts.  It is an exciting time to join the team as we implement Oracle Fusion.

Every day you will … 

Actively chase all outstanding customer debt in accordance with agreed terms, policies, and procedures, via phone and email, updating Oracle where necessary.

Investigate, raise, and resolve customer disputes logging call disputes with customer services, and following through to resolution.

Maintain processes and controls to ensure transactions are recorded accurately, timely, and in accordance with agreed accounting standards

Completion of regular AR transactional reconciliations, ensuring any reconciling items are resolved in a timely manner. Statements and reconciliations are usually sent to customers on a weekly basis to resolve unpaid invoices.

Allocation and completion of all daily customer cash receipts received within timescales set. i.e Cash Allocation – Rota is currently in place to evenly distribute this between the team.

Maximising cash-flow and minimizing the levels of overdue debt. Develop and maintain effective working relationships with customers and internal stakeholders. Raising awareness and involving wider business in collection of debt.

Analyse customer data to identify adverse behaviours and prevent exposure to risk. This is assisted by the Project Support Team, who provide updated credit reports for adverse financial data as and when it becomes available, and the controller is to follow up on this with their customers, providing timescales of when outstanding monies will be paid, and if they account can continue.

Provide accurate and timely information on the status of customer accounts/debt to inform business decisions, identify and escalate issues and manage customer expectations.

General administration duties - . i.e Credit Control inbox – Rota currently in place to evenly distribute this between the team.

Providing cover to other members of the team as and when required.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  

We recognise our employees' hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 

27 days holiday plus bank holidays, with the option to purchase an additional 5 days.

We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.

A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme

Generous pension scheme (with us contributing 12% when you contribute 6%)

Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.

2 days of paid volunteering leave allowing you to give back to your community. 

Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

Strong Excel skills

Previous experience of internal and external stakeholder management, with the ability to have difficult conversations.

Excellent verbal and written communication abilities

High attention to detail, and previous experience of working to KPIs.

The ability to make sense of complex information to effectively solve problems.

Previous experience of working in a fast-paced credit control team.

Experience of working with Oracle Fusion would be an advantage

Used to dealing with high volumes of work.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at  

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at who will be happy to help you with alternative ways to apply