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Working hours: 40 hrs per week

Salary: - £40,450 Basic – With potential to earn an additional £100 per month in attendance bonus.

Purpose of Job/Key objectives

To install Dual Fuel Smart Meters in Domestic residential properties

Principal Duties/Tasks and responsibilities

Provide Smart Meter Installations to domestic properties

Manage own Stock levels on van and/or via ‘dropbox’ facilities

Provide first-class customer service and support

Provide customers with energy efficiency advice

Ensure all worksheet submissions are accurate and timely

Work closely with the Smart Metering Operations Manager to ensure daily/monthly/quarterly targets are met

Plan, organise and manage own workload to ensure all company deadlines are met

Resolution of customer queries in a professional and efficient manner

Any other duties that may be deemed appropriate to this role

A certain level of flexibility will be required regarding the job role and responsibilities to fulfil this position

Person Specification

Essential

· Excellent organisation skills

· Previous Dual Fuel Metering Experience

· Experience of exceeding targets

· Excellent communications skills, both written and verbal

· Ability to work calmly under pressure and keep to deadlines

· Ability to work independently but also as part of a team

· IT literate

Package:

* Basic Salary £40,450 PA

* Potential bonus of £1200 PA

* Annual Leave 22 days + bank holidays

* Company vehicle/tools/uniform etc all supplied

* Competitive overtime rates available

* On call 1 in 6

On call; Standby - £200 per week : Mon – Sat x 1.5 rate : Sunday & Bank Holidays x 2 rate