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Role:                                                                      Front of House Supervisor

Salary:                                                                  c.£14 per hour PAYE + overtime + benefits and perks

Contract:                                                             37.5hrs per week

Hours:                                                                   Early shift usually 07:00-15:00 and

Late shift usually 11:30-19:30 + overtime on events

Location:                                                             Bedford, MK41

Students and Faculty:                                    c.1300

Events:                                                                 c.300 over the weekends

Weekend cover required:                            1:2

Overtime:                                                           Paid at flat rate

Duties and responsibilities:

Safeguarding issues, reporting and escalating to your line manager
Company requirements for fire, safety, health and hygiene
Accident and near miss reporting
Basic food prep, food production and food service
Digital screen menus
Take a lead on team briefing
Training staff on food allergens and food safety, liaising directly with Chef
Customer enquiries and customer service, liaising with Chef and line manager
Service equipment and accompaniments are stocked in the dining room
Keeping good timekeeping during food service in line with company policy
Report menu or stock shortages to Chef and line manager
Follow daily cleaning schedules ensuring staff keep the dining room clean and hygienic
Keep all folders up to date with menus, allergen records, health and safety etc
Removal of food waste, ensuring weights and tray counts are recorded
Stock take, stock labelling, stock rotation. Keeping an eye on quality and quantity
Support with the cleaning of the kitchen including pot wash
Completion of closing checklist, ensure security such as doors and windows are locked and secure. Take responsibility for the alarm system
Be in attendance to all training sessions, e-learning and meetings
Actively ascertain customer feedback and reporting back to line manager
Candidate:

Passionate, friendly, approachable, honest, professional, flexible, adaptable, presentable
Excellent communication and customer service skills
Team player with a can do attitude
Ability to work off own initiative
Possess an in date enhanced DBS certificate dated within the last 3 years (max)
Experience in leading a team of Front of House staff
High volume, high quality experience within a catering environment
Experience of working in a busy environment such as restaurants, hotels, schools, large care homes, contract catering units etc
History of being a Team Leader or Supervisor or Manager of a small team within a catering and hospitality environment
Ideally, COSHH training and certification
Ideally, Food Hygiene or Food Safety level 2 or above
Experience of training junior staff to a high standard
Benefits & perks:

Lucrative basic salary negotiable based on skills, qualifications and experience
Overtime
Better work life balance in comparison to hotel or restaurant work
28 days annual leave
Company reward scheme and employee benefits programme
Meal on duty
Free onsite parking
Pension scheme
Opportunity for career growth and development
Working as part of a friendly and well-established team
Contact:

Lucie Campbell or Cheryl Wilson at Interaction Recruitment – Northampton branch

82 Abington Street, Northampton, NN1 2AP

INDNH