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SS/49702

Job Title: Customer Service & Sales Executive
Location: Bramley
Salary: Up to £25,000
Hours: Monday - Friday, 9am-5pm (37.5 hours, 30 mins lunch)
Type: 12-month maternity cover, fully office-basedTHE COMPANY:

Our client are well-established within their sector and serve a diverse client base, primarily focusing on B2B customers through thousands of wholesalers. They also cater to direct consumers through their e-commerce platform, offering a showroom for those who prefer to see the products in person.

Family business, founded over 20 years ago - they are a close-knit office and warehouse team, based in Bramley. They have free parking on site and have great public transport links.

THE ROLE:

We're seeking a proactive and customer-focused individual to join the Customer Service team. You will handle order processing, respond to customer inquiries, and collaborate with the warehouse team for efficient dispatch. This is a fast-paced role, perfect for someone who enjoys variety and can hit the ground running.

Process orders via email, including invoicing and shipping.
Provide customer support via phone and email, assisting with queries and product information.
Coordinate with the warehouse for timely order dispatch.
Assist the sales team with customer inquiries and product details.THE PERSON:

Ideally you will have 1-2 years in Customer Service or Sales and will have excellent communication skills. You will have a confident phone manner, strong written skills, and the ability to multitask.

Our client are seeking an individual to join the team ASAP - please get in touch today if you are immediately available and excited by this opportunity