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Head of Projects

An exceptional opportunity arisen for a Head of Projects to join national IT Support company based in Kings Lynn. Our client is UK’s leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients.

Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team '’ we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams!’’

As Head of Projects, you will be responsible for managing a portfolio of IT projects, driving operational excellence, and ensuring successful execution within scope, budget, and timelines. The ideal candidate will have a strong background in project management within the MSP space, excellent leadership skills, and a passion for technology-driven solutions.

Main responsibilities for the success Head of Projects:

* Oversee the end-to-end delivery of IT projects, ensuring alignment with client needs and business objectives.

* Lead, mentor, and develop the project management team, fostering a high-performance culture.

* Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimise project execution.

* Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery.

* Drive continuous improvement in project governance, risk management, and reporting processes.

* Manage budgets, resources, and timelines effectively to meet business and client expectations.

* Act as a strategic advisor to clients, providing insights on IT solutions and project roadmaps

Main requirements for the successful Head of Projects:

* Proven experience in a senior project management role within an MSP or IT services company.

* Strong leadership and team management skills, with a track record of delivering complex IT projects.

* Expertise in project management methodologies (PMP, PRINCE2, Agile, etc.).

* Excellent stakeholder management and communication skills.

* Strong financial and commercial acumen, with experience in budget management.

* Technical understanding of IT infrastructure, cloud computing, and cybersecurity solutions is a plus.

What we offer in return to the successful Head of Projects:

* Opportunity to lead and shape the project management function in a growing MSP.

* Monday-Friday- (hybrid working)

* Salary negotiable depending on the experience

* 25 Days Annual Leave per year plus bank holidays.

* Company events and many more!

If you are a passionate about the IT and Cyber Security and want to be part of fantastic team, please do not hesitate to contact us for more details!

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy