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Contracts Administrator (12-Month Maternity Cover)

Location: Kidderminster, Hybrid: 2 days remote after training

Salary: £24,000 - £24,500 per annum Hours:

* Monday to Thursday: 8:45 AM - 5:30 PM

* Friday: 8:45 AM - 5:00 PM (early finish!)

Are you?

* Known for your keen attention to detail and ability to spot discrepancies?

* Confident in questioning processes to ensure everything is accurate and aligned?

* Experienced in sales or finance administration with an investigative mindset?

If this sounds like you, keep reading!

About the Role

As a Contracts Administrator, you will be the linchpin ensuring our customer agreements are accurate, processed correctly, and invoiced seamlessly. This role involves close collaboration with sales, credit control, suppliers, and other departments to ensure everything runs smoothly. The team handles critical contracts for technologies and licences, ensuring services go live correctly and on time.

Key responsibilities include:

* Processing and maintaining customer agreements on our system.

* Verifying and reconciling data to ensure accuracy and compliance with signed contracts.

* Monitoring service tickets and categorising priorities effectively.

* Liaising with internal teams and external suppliers to resolve queries.

* Conducting financial tasks such as invoice reconciliation, and identifying potential discrepancies.

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You’ll be part of a bright, open-plan office environment in a supportive team of five. After completing training, you can enjoy hybrid working flexibility.

Requirments

We are looking for someone who:

* Has a high level of attention to detail and confidence to question processes.

* Picks up on mistakes and considers the wider impact on departments and customers.

* Thrives in a fast-paced office environment with experience in administration, sales ledger, purchase ledger, or similar.

* Communicates effectively across teams and has excellent interpersonal skills.

* Thinks critically and investigates issues with a solutions-driven approach.

* Is proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).

Bonus Points:

* Previous experience working in the IT or telecoms sector.

* Familiarity with managing licences (e.g., Microsoft) and understanding contract nuances such as annual vs. monthly subscriptions.

Why Join?

* Be part of a vibrant team within a growing company.

* Enjoy an early finish every Friday!

* Gain valuable experience in a dynamic role with a mix of finance and administrative tasks.

* Opportunity to work from home 2 days a week