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Outreach / Floating Support Worker
Location: TW3
Reporting to: Service Manager
Salary: £12.03 per hour
Contract: Temp on going
Hours: Monday to Friday 09:00 – 17:18
Key responsibilities:
* To deliver housing related support to adults with a range of needs, to understand their strengths and build on these to help clients meet their aspirations in a range of areas of interest and value to the individual.
* Improve each client’s quality of life; prevent homelessness through promoting or maintaining independent living skills and appropriate move on.
* Provide relevant support in accordance with the client’s range of needs via support and safety planning and aspirations assessments and through one-to one keywork sessions.
* Assist service users to attend educational, leisure and health related activities, accompanying as appropriate
* To maintain accurate service users’ records and all other records relating to the upkeep and maintenance of the service. This includes electronic based records on our organisational system.
* To carry our Housing Management functions including the collection and management of rent, reporting of repairs, and managing the beginning and end of tenancies/licences at the schemes.
* Encourage and promote effective multi-agency working to ensure that the risks of services users are mitigated and that the needs and aspirations of service users are met to a high standard, including establishing close contacts with various communities, statutory and voluntary organisations.
* To assist with domestic tasks, when appropriate
* Have knowledge of and follow relevant legislation, policies, and procedures.
* To take part in regular supervisions and annual appraisals and seek out and take up opportunities for continuous professional development within the service, organisation and externally.
Key Skills:
* Excellent interpersonal skills and relationship management skills.
* Excellent written and verbal communication skills.
* Creative Problem-Solving skills including Conflict Resolution.
* Organisation and Planning skill to deliver multiple priorities to tight deadlines
* Creativity in engaging residents to co-produce initiatives to engage individuals via activity and event planning
* Ability to use a range of approaches to ensure effective person-centred support planning.
* Ability to maximise independence by motivating and supporting service users towards their goals.
* Ability to travel and work across the services when required.
* Basic awareness of health and safety issues
* Willingness to cook and clean with the service users (where appropriate)
* Excellent literacy and numeracy skills.
* Knowledge and understanding of safeguarding issues and ability to address them appropriately.
Extra:
DBS or willing to do a new one for a fee.
Updated training or be willing to do online training with us.
Please apply with your CV via the apply button