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Service Operations Coordinator - 20026

Are you dedicated and hard-working, with excellent problem-solving and time-management skills? Are you looking for an exciting new chapter in your career?

My dynamic and vibrant client based in Bicester is looking for someone to join their Service Operations team in a full-time, permanent role.

Core responsibilities will include:

• Supporting day-to-day bookings, liaising with customer teams and candidates

• Establishing deep knowledge of our software to help deploy the portal successfully

• Managing timesheet information and enquiries including, but not limited to: cross-referencing financials across all portals and ensuring accurate data entry

• Managing the onboarding procedures and supporting all clients and candidates

• Supporting consultants with any day-to-day administration

• Escalating any candidate or client issues to the Service Operations Manager

To succeed in this role, you must have strong IT skills and an aptitude for multi-tasking and prioritising workloads. A knowledge of compliance, time-sheeting and financial software is a strong advantage, as is prior support desk experience.

You will be provided with training and development to help you excel in a challenging and rewarding team. With opportunities for future growth, along with hybrid working, this is a fantastic position for a self-motivated team player who is confident with a can-do attitude. This role may involve occasional out of hours working to meet urgent client demands.

Monday to Friday – 9am-5pm, with 2/3 days in the office

Work days – currently 4 days a week (5 days for two months or until probation ends) but is subject to change.

20 days holiday plus bank holidays.

£25,000 basic with OTE of £27-28k