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The General Dental Council (GDC) is recruiting for a Senior Operations Officer (Register Maintenance) to join our team on a full-time, permanent basis. In return you will receive a competitive salary of £27,095 - £31,876 per annum.

This is a hybrid role.

About us:

Our purpose is to protect the public by regulating dental professionals in the UK. All dentists, dental nurses, dental technicians, clinical dental technicians, dental hygienists, dental therapists and orthodontic therapists must be registered with us to work in the UK. The support and experience of our dedicated and highly focused teams is invaluable. This is your chance to build on your own skills and experience and make a worthwhile contribution to our work.

Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words, they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.

About the role of Senior Operations Officer:

The Register Maintenance team maintain the General Dental Council’s (GDC) dental professional’s registers. This involves managing day to day processes including updating records, registrant online systems and business name enquiries. They also specialise in major projects annually that can determine a registrant’s eligibility to maintain their registration. They work alongside the Fitness to Practise department to ensure they apply the GDC’s legislation correctly and maintain a concise and correct register for the industry and public alike.

About you:

Knowledge and experience of working in an information collection department or a similar environment.

Previous project experience preferred and ability to successfully deliver operational programmes of work.

Basic knowledge and understanding of a regulatory function. 

Strong communication skills: a high standard of written and spoken English with an ability to draft high-quality correspondence written in Plain English; and an ability to build relationships and network internally and externally, motivating, influencing and negotiating as appropriate to different levels of audiences.

Proven ability to make informed decisions using legislation or similar guidance

Experience of working on and contributing to a variety of projects from consultation to implementation and review.

·Experience of using, extracting and manipulating information from databases.       

Proficient in the use of Excel.

Strong analytical and problem-solving skills and comes to logical conclusions based on careful consideration of all relevant issues.Proven ability to successfully prioritise own complex workload and that of the team to ensure KPI’s are met

Ability to apply regulations on review of evidence and use rationale to identify best solutions. Strong team-workin

skills combined with the ability to work independently, including the willingness and ability to coach and support a team of Officers.

Ability to present and summarise findings and analysis effectively with various stakeholders

Look for new and more efficient ways of working, remaining open to the way in which new technology can enhance individual and service performance.

Committed to equality and diversity in service delivery.

The GDC is committed to equality and diversity. We encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

Benefits:

To reward you for your hard work and commitment, we offer a flexible hybrid working environment as well as an attractive benefits package that includes:

Pension contributions up to 10%

25 days’ annual leave (plus bank holidays)

28 days holiday after 2 years of service

Life assurance and income protection

Staff discounts

Discounted Gym Membership

Eye Care contributions

If you feel that you are the right candidate for our Senior Operations Officer, then please click 'APPLY' today. We look forward to hearing from you!

Applications are assessed against the person specification criteria, and you are required to provide examples of the following in your supporting statement.

How you have used your organisational skills.

How you have supported members of your team.

The use of Excel in your previous roles.

Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.

Please no agencies unless instructed otherwise