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Role OverviewKey Responsibilities:

Understand and navigate the complex and extensive network of suppliers/treatment providers
Monitor SLAs and supplier performance to ensure compliance with clinical standards and delivering for customer satisfaction
Communicate effectively with existing suppliers, handling any concerns or issues and escalating to the Supplier Manager or Customer Experience team as necessary
Perform due diligence to investigate and onboard new suppliers in accordance with expanding business needs and ensuring that they can deliver against our high standards and in line with relevant clinical regulations
Provide data driven feedback about supplier performance, highlighting potential areas for improvement or expansion
Sensitively coordinate the offboarding of suppliers where necessary
About the RoleSupplier Coordinator

Location: Manchester (hybrid working available)

Salary: £24,600

Status: Full-time (part-time - 0.8 FTE available). Permanent role.

We are looking for a Supplier Coordinator to join HCML to play a pivotal part in the supplier management team, to maintain and develop our network of treatment suppliers. This is a highly visible role within the business and you will work across all departments, acting as a key point of contact for all suppliers and operational leads.  

Benefits
25 days annual leave
Your birthday off
6% company pension contribution
Bike to Work Scheme
Medicash Health plan
Enhanced Maternity/Paternity/Adoption and Shared Parental leave
2 voluntary days per year
Long Service Awards
Employee Wellbeing Seminars
CPD opportunities
Professional memberships paid for (role dependent)
Essential SkillsEssential Skills and Experience:

Demonstrable experience of delivering administration and coordination services in a commercial setting
MS Office including strong Excel skills (VLookup etc) and general proficiency with IT
Ability to use and learn complex bespoke systems and processes
Ability to process high volumes of complex information
Excellent communication skills, both written and over the phone
Strong attention to detail
Problem solving mentality

Desirable Skills and Experience:

Have worked within the healthcare sector or similar clinical setting
Procurement, supply chain or relationship management experience
Understanding of pricing models, contracts and profit and loss
Strong (internal) customer service and stakeholder manager skills