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Job Title: Administration Coordinator
Environment: Working within Insurance Risk
Hybrid: 3 Days in the office 2 from home
Location: East Grinstead
Salary: £26,000 + Package

To act as liaison between Clients and internal teams to build good working relations and resolve any queries in a timely manner.
Monitor and oversee quality of outgoing information and consistency of approach across all teams, while ensuring our clients receive expected level of service.

Responsibilities

Assist the Insurance Admin Manager and Senior Insurance Risk Coordinator.
Maintain and manage data in the INDIGO system.
To ensure all data entry activities are completed accurately and in a timely manner.
Liaise with surveyors and Insurers to ensure timely booking of surveys
Resolve or escalate where appropriate customer and surveyor issues, initiating communication.
Ensure survey reports are sent and received in line with company and customer contractual obligations and expectations.
To assist Line Manager with internal team projects.
Present INDIGO to new surveyors and New Clients.
Produce Monthly MI reports and monthly accounts for the Accounts Team.

Knowledge/Skills/Qualifications
Strong communication skills (written and verbal) with both internal and external customers
Some knowledge of the insurance industry
Good Maths knowledge - percentages: Understanding MI reports
Good Excel skills
Presentation skills Good administrative and time management skills

You will need to be fairly local to East Grinstead! I will be holding interviews ASAP please apply quick so you dont miss out.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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