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Application Support Team Lead - Excellent Base Salary + Bonus and Fantastic Benefits

A leading London based  financial services organisation is seeking an experienced Application Support Team Lead to join their talented team. 

The Application Support Team provides production support and maintenance for a full range of applications for the business, in an operational and project delivery environment. They are responsible for troubleshooting issues relating to the network, database, infrastructure or applications.

As a successful and driven team leader, you’ll have worked in a financial or corporate environment You will have led a successful team, have demonstrable experience in improving individuals, increasing performance and delivery, and have the appetite to continually enhance and advance your team’s output.

Main Responsibilities:

Lead a talented team of application support analysts

Prioritise and progress the resolution of tickets, identifying long term fixes

Build and implement measurable improvements to the services offered by your team

Ownership of incidents and problems that are escalated to your team

Working with stakeholders to better identify and resolve issues – proactive not reactive mindset

Challenge the status quo and drive change and continuous improvement with the team

Ensure all documentation for applications is correct and updated regularly

Champion best practice and governance

​​​​This is a fantastic opportunity join a world leading trading organisation, in an exciting role where you will lead a talented team, delivering high level application support services to internal and external clients.

Hybrid Working: 3 days a week in central London office. 

To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy