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IT Support Engineer
Crawley, West Sussex
£24,000-£29,000 (DOE) + Company Benefits
Permanent
An esteemed IT Support Company is currently seeking an IT Technician / IT Support Engineer to join their busy service desk team. You will provide Tier 1 level IT support to resolve issues allocated by the Service Desk Manager. The successful candidate will be joining a bustling and proactive environment, contributing your expertise to the seamless operation of IT services.
Sound interesting? Read on…
As the IT Support Engineer / IT Support Technician you will be responsible for working with all interested parties to establish effective relationships between stakeholders, including relationships between technology functions and their end users.
Responsibilities:
* Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.
* Supporting roll out of new applications.
* Installation and configuration of computer hardware O/S and applications.
* Oversee regular system checks and maintenance procedures to ensure alignment with optimal system functionality.
Key Skills:
* Experience of working within a network/IT field.
* Good understanding of general printing, backup, antivirus, and security principles.
* Confident in dealing with stakeholders at all levels.
* Have ability in troubleshooting Windows, Windows Servers, O365 and AD.
* Managing service desk requests through help desk systems.
** Due to the nature of the position, you must hold a full drivers license and have access to a vehicle.
Company Benefits:
* Flexible working hours
* 25 days holiday
* Excellent career path with training and development opportunities
Interested?
Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.
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