Bookings Administrator

Milton Keynes, Buckinghamshire
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Bookings Administrator
We are looking for a Bookings Administrator to join our languages team.
The Bookings Administrator will be the first point of contact for clients seeking interpreting services and for the interpreters. You will play a key role in ensuring the smooth running of our day-to-day operations, including services to be booked, scheduling appointments, requesting interpreter/translator availability, confirming bookings, making amendments as required, and filling short-notice emergency bookings.
Key Duties:
* Process bookings and inquiries efficiently in a fast-paced environment
* Schedule appointments for interpreters
* Answer the telephone and be the first point of contact for clients and interpreters
* Provide and maintain excellent customer service
* Manage interpreter/translator availability
* Confirm bookings and make amendments as required
* Fill short-notice emergency bookings
* Perform filing and general office administration tasks
You Must:
* Be a confident, self-motivated individual with a friendly and personable manner
* Be able to multi-task under pressure, manage time effectively, and prioritise tasks
* Be a strong verbal and written communicator
* Be confident speaking over the phone with clients and interpreters
* Be proficient in Microsoft Office Suite (Word, Excel, Outlook)
* Be highly organised, accurate, and pay great attention to detail
* Be able to work as part of a team, but also independently when required
* Have a flexible and supportive attitude towards your job role and team members
Benefits:
* On-site parking
* Opportunities for career growth within the company
* Christmas bonuses
* Monthly lunches
This is a full-time, office-based position with full training provided.
After completing the full training program, there may be opportunities for flexible work arrangements, including remote work.
Please note that only shortlisted applicants will be contacted for an interview

Job Info
CV-Library logo
Job Title:
Bookings Administrator
Company:
CV-Library
Location:
Milton Keynes, Buckinghamshire
Salary:
£23000 Per annum
Posted:
Dec 6th 2024
Closes:
Jan 6th 2025
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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