Head of Payments/Customer Services/Retail Banking

London, Greater London
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A small prestigious international bank is seeking a “hands on” manager for its back office operations (treasury back office, customer services & retail banking) area.

Your responsibilities will include:

* Managing a team, processing all treasury settlements, SWIFT payments (75%) and retail banking (25%) for the London branch and ensuring provision of customer services support

* Authorising SWIFT payments and treasury settlements

* Ensuring CDD/EDD is updated

* Overseeing cashiers and ensuring service delivery of VISA & Debit Cards etc

* Supporting RM’s regarding HNWI and private banking

* Reviewing processes/procedures and operational risk

Your experience must include:

* Extensive proven & relevant treasury back office and SWIFT payments experience gained in banking is essential

* Relevant experience of retail/private banking

* Proven staff management skills

* Excellent communication/presentation skills to liaise at all levels and with clients

* Able to work well under pressure, show initiative and good problem-solving skills

Please note this role will be working 5 days a week in the London office

Job Info
CV-Library logo
Job Title:
Head of Payments/Customer Services/Retail Banking
Company:
CV-Library
Location:
London, Greater London
Salary:
Competitive
Posted:
Aug 27th 2024
Closes:
Sep 27th 2024
Sector:
Accounting, Financial & Insurance
Contract:
Permanent
Hours:
Full Time
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