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BDS Recruitment are recruiting for a Housing Compliance Officer to work with a well-known housing association based in the West London area.

We are looking for a confident and experienced candidate to be the first point of escalation regarding Fire Risk Assessments, gas capping and tenancy audits.

If you have a passion for customer experience, have a strong grasp on housing/ property management and regulations this could be the role for you!

The main duties include but are not limited too;

* The successful completion of welfare visits to gas capped cases

* Supporting with visiting tenants when required

* Attending viewings for new properties and attending inspections of void properties.

* Responsible for the reduction of outstanding Actions in regard to Fire Risk Assessments in line with targets set.

* Act as the point of escalation and contact for customer queries (Rents, ASB, Repairs and Lettings)

* Responsible for inspections of homes & estates

The ideal candidate will have;

* Experience of the Social Housing Sector and delivery of Core Housing Services (including Repairs and Housing Management)

* Experience of working with vulnerable customers with additional support needs

* Understanding of repairs management including an understanding of health and safety, fire safety and other property standards legislation.

* Adept at using key applications and able to interrogate systems and understand data and insight and turn this into action

Hours; Monday- Friday 9am- 5pm

This is a 6-month contract initially- there is potential for this to extend

This is an office-based role in W6 – but with travel around West London as and when needed

You will need to be a driver – access to a vehicle is not essential as a pool car is available

Paye rate; £18.85ph PAYE- £23.35ph UMB

Apply now for immediate consideration