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Resident Liaison Officer - Social Housing Scheme

Bradford | £26,000 - £28,000 | Permanent

Are you a people-person with a passion for making a difference in your community? Ready to be the friendly face between residents and a buzzing social housing project? Then read on - this could be your next step!

We're on the lookout for a Resident Liaison Officer to join a well-respected contractor delivering kitchen and bathroom upgrades across a busy social housing scheme in Bradford. You'll be the heart and soul of tenant engagement - making sure everyone feels heard, respected, and happy during the improvement works.

What you'll be doing:

Acting as the go-to contact for residents before, during and after works

Coordinating appointments, updates and feedback with buckets of empathy and efficiency

Handling any concerns or queries with a calm, can-do attitude

Keeping detailed records, reports and resident satisfaction feedback

Working closely with site and project teams to ensure smooth sailing on site

What you'll bring:

A natural flair for communication - both in person and over the phone

Previous experience in a similar RLO or tenant liaison role

A good understanding of the challenges in social housing refurbishment

Organised, unflappable, and ready to roll up your sleeves when needed

Driving licence preferred (though not essential)

Why this role?

Join a friendly, supportive team making a real impact in people's homes

Be part of a reputable company with long-term work in the region

Enjoy a stable, permanent position with a salary of £26,000 - £28,000

Ready to apply or fancy a chat? Drop your CV over - we'd love to hear from you