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Field Service Engineer | Travel across Midlands | Permanent | Up to £48,000 | Vehicle & Fuel Card
Cherry Professional are looking for an experienced Field Service Engineer. You will provide service delivery support for all customer on analytical laboratory instrumentation. You must have experience working within the pharmaceutical industry.

Responsibilities:

Conduct routine/non routine PM/OQ and PQ
Perform equipment troubleshooting and breakdown repairs
Manage and coordinate daily functions
Promote and maintain a high quality of service
Promote the brand and service capabilities of the company
Identify service delivery improvements in conjunction with team leads
Provide technical support to customer queries
Evaluate incoming fault reports and initiate appropriate measures:
Support customers by remote troubleshooting
Ensure prompt handling of customer complaints
Inform Head of Services in case of major deviations and for cases that can’t be handled with current resources

Ideal Candidate:

Acts autonomous in the frame of Guidelines and directives
Hands-on experience with servicing and maintaining laboratory instrumentation
Strong technical aptitude with a focus on pharmaceutical or laboratory equipment
A proven track record of cGxP
Troubleshooting ability Minimum of 2 years Pharmaceutical Analytical Laboratory experience working with dissolution and physical testing equipment.
Sign according to rule SOP AAW01.04 regarding signatures.

Cherry Professional are recruiting on behalf of their client
Roles you may have applied for: Field Service Engineer | Pharmaceutical Engineer | Medical Device Engineer | Medical Field Service Engineer

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